This weekend I had an interesting chat with some pals who
somehow had all come to buy iPhones at exactly the same time. Obviously they
were raving about them and were discussing which apps were good to download.
Being 60% of the way towards becoming a grumpy old geezer I unleashed an
ill-informed rant about how apps are the stupid person’s way to use the
internet. Barely a week seems to go past without another news story about how
many billions of app downloads from the Apple store, or how many apps are
available for sale there (around 90,000 at the moment I think).
However, it’s quite counterintuitive that apps have become
so important in the mobile content market. BlackBerry (RIM) and the
manufacturers are desperately trying to catch up with their own versions of the
App Store. If someone offered you a programme for your home PC, which you can
download and it will show you the weather, or give you travel updates and what
is more, it costs £1.99 you would politely invite them to piss off. That is
what the internet is for, and you download one programme – an internet browser –
to look at all the myriad different types of content online.
In a way, the mobile manufacturers and networks are the
architects of their own predicament. The market that evolved between them set
the stage for a single minded player to enter and create something well
arranged for the users themselves. The mobile telephony and data market has
been characterised by the manufacturers and the network providers each trying
to ‘own’ the user’s experience. No-one wants to become the ‘dumb pipe’. Can you
imagine how stifled the fixed line internet would have been if each of the
players – telephone company, modem manufacturers, computer manufacturers would
each have been able to block or change the end users experience of the
internet. That is something approaching what happened over the last ten years,
and is why the much vaunted ‘year of mobile’ hasn’t happened yet.
Apple were very acute in seeing a way through to avoiding
this rat’s nest and having a direct relationship with the customer, as well as
being on top of a very large distribution network. Apps certainly have improved the user
experience, but as people become used to using the mobile internet, and as open
systems tend to win out over closed ones, over the long term apps will probably
start to die away in favour of using the internet the way it was intended.